If you bought something from a store on ZappSell, you can see every order you placed with your email address, on any ZappSell store, in one place. You do not need a password or a ZappSell account.
Sign in with an email code
- Go to zappsell.com/track-orders.
- Enter the email you used at checkout.
- We email you a 6-digit code. It expires after 10 minutes. Enter it to continue.
Signing in keeps you in for about an hour. If the code does not arrive, check your spam folder, wait 30 seconds and ask for a new one.
What you can do
- See your orders: every order for your email, with the store, date, amount and status. Search by order ID, store, date or amount.
- Re-open what you bought: the keys, codes or links delivered for each order, with a copy button. Useful if you deleted the delivery email.
- Download an invoice for an order.
- Contact the seller about an order. See how to contact a seller.
Delivery status
- Delivered: your payment is confirmed and your items were sent. They are listed on the order and in your delivery email.
- Pending: delivery has not finished yet, usually because the payment is still confirming on the blockchain. Delivery happens automatically once it does.
An order that never received a payment expires after a while; you were not charged, and you can place a new order if you still want the item.
Paid but nothing arrived? Read I paid but didn't receive my item.
Who sells the product?
Each store on ZappSell is run by an independent seller. ZappSell runs checkout and delivery; the seller is responsible for the product itself, support and refunds. See our refund policy.