Help center

How can we help?

Short, step-by-step answers for sellers running a ZappSell store and for buyers tracking an order.

For sellers

Create your ZappSell store

Sign up, pick a username that becomes your store address, and set up your name, tagline, About text and logo so buyers know who they are buying from.

Add a product

Create a product in the ZappSell dashboard: name, description, image, USD price, stock mode, optional duration pricing, and whether it is listed on your store.

Upload license keys and stock values

How to add license keys, codes or links as product stock on ZappSell: delimiters, duplicates, unlimited stock, duration tiers and delivery.

Set up discount coupons

Create percentage or fixed-amount coupons on ZappSell, limit them to a category, set an expiry date, and choose whether they show on your store.

Organise products with categories and pinning

Group ZappSell products into categories buyers can filter by, and choose the order products appear in on your storefront, including the Free plan pin limit.

Request a payout

Add a payout wallet, check your ZappSell balance and request a withdrawal: up to 2 requests every 7 days, sent to your wallet by the team.

Connect Telegram alerts

Premium stores can link the ZappSell Telegram bot for instant alerts on paid orders, weekly balance reminders, payout updates and subscription renewals.

Import your products from Shoppy.gg

Move your Shoppy.gg catalogue to ZappSell with your API key: titles, descriptions, prices and stock are imported, and imports can be undone.

Get your store found on Google

Why new ZappSell stores start hidden from search engines, the checks a store and its products must pass to be indexed, and how to opt out.

Still need help?

Browse the guides or contact the ZappSell team.

Contact support